Support

How can we help?

Need help with Sonnet? We’re here for account issues, bugs, safety concerns, or general questions about the app.

Contact Us

Email us anytime and we’ll get back to you as soon as possible. If you’re reporting a bug, please include your Sonnet username and device type — it helps us track things down faster.

support@sonnet.social

Common Reasons to Reach Out

  • Trouble signing in or accessing your account
  • Reporting a bug or app issue
  • Questions about content moderation or safety
  • Feedback or feature suggestions

Privacy & Safety

If your message involves safety or moderation concerns, our team reviews those reports carefully and confidentially.